Store FAQ


Shipping is FREE on orders $100 NZD or over within New Zealand.
We ship orders below $100 at flat rate of $10.00.

Refund policy

In the unlikely event you receive a faulty, incorrect or damaged product, please email within five days of receiving your parcel. Please include your full contact details and order number as well as photos of the item being returned, and an explanation of the issue. Once the return has been approved by Regal, you will be sent instructions on how to return your product.

Please choose your purchase carefully as Regal does not accept returns for change of mind.