Get Auckland's finest drycleaning service direct to your door

All delivery services are not created equal

When you order a pick-up from Regal, you know your drycleaning is in good hands.
Our hands.

Because unlike most other online drycleaning services, we don’t outsource. All your garments are cleaned by our specialists onsite at our Newmarket facility, before being delivered back to you by our dedicated Regal Direct drivers.

We began our free online pick-up and delivery service in 2003, and we’ve taken this time to continually refine it, including expanding our delivery zone to include residential addresses, as well as building a brand-new online ordering system. Couple this with Regal’s 40 years of experience and obsession with quality, and you’ve got a service that won’t be matched.

Find out more

It's as easy as...

Pick-up

Book online and place your items in the free garment bag that you will receive with the delivery of your first order. Our Regal driver will be on their way to collect it.

Cleaning

Your items are cleaned by our specialists at our Newmarket store. We don’t outsource your drycleaning to anyone else.

Delivery

Your drycleaning will be delivered back to your door during your selected date and timeframe, by our friendly Regal driver.

Start your order now...

Frequently Asked Questions

  • Where does Regal Direct operate?

    We currently collect and deliver to the following Auckland suburbs: City Centre, Castor Bay, Campbells Bay, Ellerslie, Epsom, Eden Terrace, Freemans Bay, Grey Lynn, Grafton, Greenlane, Glendowie, Herne Bay, Kingsland, Kohimarama, Mairangi Bay, Meadowbank, Milford, Mission Bay, Mount Eden, Northcote, Northcote Point, Orakei, Ponsonby, Parnell, Remuera, St Heliers, St Johns, St Mary’s Bay, Takapuna, Westmere.
    Use our address checker at the top of the page to confirm your address is within our collection zone. We're constantly working to extend our delivery zone, and hope to include additional suburbs in the near future.

  • Is there a minimum order value?

    Our minimum order is $30. Orders under this value will be charged at our minimum order value.

  • How do I pay?

    All payments are processed automatically & securely online using Payment Express. Your credit card information is not stored by Regal Drycleaners and cannot be accessed. You will be required to enter your credit card details the first time you register online and you will only be directed to do this again when your card has or is due to expire.

  • How long does cleaning take?

    Our standard turn-around is 3 days, however you can request an express order when you order a collection online which will have your garments returned in 2 working days. Some specialist services such as leather and bridal may require extended turn-around periods.

  • Can I cancel my order?

    Please contact our Deliveries Co-ordinator on 09 520 6030 ext 2 to cancel your collection. We require 1 hour notice prior to the start of your selection collection window.

  • Can I reschedule my delivery?

    Please contact our Deliveries Co-ordinator on deliveries@regaldrycleaners.co.nz to reschedule your delivery. We require 3 hours notice prior to your selected delivery window. We do charge a $5 redelivery fee for orders that are unable to be delivered without prior notice.

  • What happens if I’m not home to collect my order?

    We don’t believe in risk taking, not during our cleaning process, or during our delivery. You will receive a text message with location-tracking, when our driver is on their way to deliver your order. If nobody is available to receive the order upon delivery, you will receive a text to reschedule delivery at a later date. We charge a $10 redelivery fee for deliveries unable to be completed.

  • When will I receive my personalised drycleaning bag?

    You will receive your personalised drycleaning bag with the delivery of your first order. This bag can be used to make future orders even easier!

  • Where are my clothes cleaned?

    Unlike other online drycleaning services we don’t outsource, all garments are cleaned by our specialists at our Newmarket facility. Regal is widely regarded as the best drycleaner in Auckland and is the drycleaner of choice for leading NZ fashion designers, so you know that your garments are in good hands.

  • What do you use to clean my garments?

    At Regal, our team of drycleaning and stain removal specialists use gentle, eco-friendly cleaning solutions, that ensure that our environment and your body stay toxin-free. We take our eco-position seriously, packaging garments in fully bio-degradable film, as well as running a hanger and bag recycling programme.

Where to find us

Visit one of our branches with ample free parking or use our convenient free pick-up and delivery service. Got a question? Just drop us a line…

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Newmarket

402 Broadway, Newmarket, Auckland
09 520 6040
Mon to Fri: 7.00am to 6.30pm
Sat: 8.30am to 5.00pm
Sun: 10.00am to 4.00pm
Public Holidays: See Facebook for hours

Eastridge Shopping Centre

215 Kepa Rd, Kohimarama, Auckland
09 520 6040
Mon to Fri: 7.30am to 6.30pm
Sat: 9am to 6.30pm
Sun: 9am to 4.30pm
Public Holidays: See Facebook for hours

© 2017 Regal Drycleaners