Regal Drycleaners has a well-earned reputation for being the best drycleaners in Auckland (they’re the reigning title holders of Metro Magazine‘s Best Drycleaners award). That kind of reputation doesn’t happen overnight. The business was founded over 40 years ago (with a different name and location) and has always been a family-owned and operated business. Regal’s owners, the Kendall family, have been involved with textile cleaning for more than 25 years and they work hands-on with all aspects of the business.
What makes Regal different
Unlike most drycleaners, all the processing is done on-site in Regal’s Newmarket location (rather than being carted off to another facility), meaning that when you drop off your garments for cleaning you have immediate access to the knowledge and technical expertise of our team. This means you can get the best advice about treatment for your garments from the experts, then and there (or over the phone, in the case of a red wine emergency), something that makes Regal the go-to drycleaners when it comes to stain treatment.
This personal approach is one of many reasons why our customers keep coming back, as well as the knowledge that their garments are well cared for (something they see for themselves when they come to our Newmarket store, as we don’t hide the heart of the operation behind closed doors).
One of the world’s best drycleaners
Regal is the only Australasian affiliate of the World’s Best Drycleaners. This is an elite group of drycleaners around the world who have passed a stringent independent accreditation process and must maintain a high standard of service, quality and convenience. Membership of this group also helps to keep Regal at the forefront of developments in technology and cleaning methods and systems. Our world class point of sale system and IT platform as well as our recently upgraded cutting-edge European drycleaning equipment is testament to this.
Recommended by leading New Zealand fashion designers
Regal has a collaborative relationship with New Zealand’s top fashion and bridal designers and fashion retailers. They consider Regal to be the after sales service provider (a little like taking your expensive European car to an authorised service centre). They also work closely with us before they even put scissors to fabric, for testing cleaning methods on new types of materials. The introduction of of our high-end service, Couture Care, as well as our world-class systems, means that retailers are confident selling finely-detailed garments, secure in the knowledge that there is a drycleaning service that has the skills to take care of them.
Going green
We’re mindful of the approach that drycleaning can have on the environment, so we go the extra mile to keep Regal green. As well as being environmentally-friendly, this approach is also garment-friendly, as it means we use a gentler cleaning fluid than most drycleaners use. It may cost more as it requires more hand finishing, but because it is gentler on fabric and dyes, your clothes will look better and last longer. Read more…
More than clothes
Regal doesn’t just dryclean clothing. After rigorous testing and trials, we’ve introduced new services over the last few years, including bedding, linen and curtains and cleaning of soft toys, with more innovations in the pipeline…