It’s efficient and convenient –
you don’t even leave your office!
Flexible order and pick-up times using the
highly reputable Urgent Couriers. Pick-ups can be
ordered up until 2:00pm each business day for return
delivery two business days later.
Removes the hassle of a weekly chore!
Simple ordering and payment system utilising
modern technology.
Regal Drycleaners has been voted
“Best Drycleaner in Auckland” by
Style and Metro Magazines and is recommended
by New Zealand’s leading fashion designers.
BACKGROUND
Busy corporate executives and professionals have
long been demanding a premium pick-up and delivery
drycleaning service in central Auckland. Well now
it’s here.
Regal Drycleaners (voted “Best Drycleaner
in Auckland” by Style and Metro Magazines)
are delighted to bring you Auckland’s finest
drycleaning service – and you don’t
even have to leave your office! It’s called
Regal Drycleaners Online.
HOW DOES IT WORK?
Regal Drycleaners Online provides a convenient corporate
pick-up and delivery service for premium drycleaning
and corporate shirt laundry. After registration
you simply place an online order for your garments
to be picked-up from your business premises.
A high quality customised garment bag is provided free of charge. Your drycleaning orders are to be placed in this garment bag which will be collected by Urgent Couriers and delivered to our Newmarket facility for processing.
Your finished order will be returned with the garment
bag by 4.30pm 3 business days later (ie order placed
Monday before 2.00pm – returned by Thursday 4.30pm).
The garment bag can then be used for your next pick-up.
(Please place your first order in a disposable bag as the
customised garment bag is delivered to you with your first
completed order).
WHERE DOES THE SERVICE OPERATE?
Regal Drycleaners Online is limited to business
addresses within the specified area (click on Map
to view). At this stage the service is not available
to residential addresses for security reasons.
WHAT ARE THE OPERATING DAYS/HOURS?
Regal Drycleaners Online operates Monday to Friday
( excluding public holidays). Orders will be collected
within 3 hours of order placement.
Orders placed prior to 2.00pm on a business day will be picked up on the same
day, orders placed after 2.00pm will be collected no later than 10.00am the next business day (i.e.
orders placed 3.00pm Friday collected by 10.00am Monday).
HOW DO I REGISTER FOR REGAL DRYCLEANERS
ONLINE?
You can register by selecting the "Register Now"
button. You will be asked to supply the following
mandatory information:
1. Name and Delivery Address
2. Company Name
3. Phone number, mobile phone number and email address
4. User name and password
5. Credit card type, number and expiry date
The Terms and Conditions applicable to Regal Drycleaners
Online will then appear for you to read and accept
before advancing. (select "Terms & Conditions" button
to view).
HOW MUCH DOES IT COST?
A current price list is provided so you can calculate
the cost of each order (select “Price List”
button to view).
A delivery fee covering both pick-up and return delivery will apply to each order as follows:
Delivery Charges
Order Size
Delivery Fee
< $99.99
$10.00
> $100.00
$5.00
Minimum order $10.00
HOW DO I PLACE AN ORDER?
After registration you can place an order by simply
selecting the “Order Pick-Up” button
on our Home Page. Next you enter your user name
and password. You then select the service level
- Regal Care or Couture Care (described on “Order
Pick-Up” page) and confirm the number of garments
in the order – this will be verified by us
upon receipt of the order. You are able to make
special requests ie- crease/no crease, spot stain
etc. Finally you select the “Order Pick-Up
Now” button. A job
tracking number will be supplied to you online.
The entire order can be placed in around 30-60 seconds,
depending on the speed of your Internet connection.
HOW DO I PAY?
Payment is made solely by credit card. Your credit
card number and expiry date are provided when you
register for Regal Drycleaners Online.
Your credit card is charged for the total value
of the order including the delivery fee on the day
the order is received by us. A docket detailing
the amount charged will be returned to you along with
the completed order.
HOW SECURE IS REGAL DRYCLEANERS ONLINE?
To prevent unauthorised access, maintain data accuracy and
ensure appropriate use of any customer supplied information,
we have put in place physical, electronic and managerial
processes to protect the information we collect via our website.
